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Take a Tour of Winstar Casino with JackpotJoe! February 2020

I was due 1, So the whole process has been over 3 months and I refuse to play. This been gonna on 6 weeks now. Same old run around waiting on processor , and its been escalated several times. How is this acceptable. They told me that they sent me an email several days before, but I have not ever received an email from them. Still no contact. Maybe they changed the payment system. They sent back a reference number and a note that it would be reviewed and I would hear something within a two day business period of time. I have deposited thousands of dollars, which comes out of my account in 2 seconds, but to not get what you are entitled to is a discrace. I also sent several emails of which I got a reply , they assigned a ticket number and would respond within 24 hours …. Any casino account can be closed at our discretion as part of our policies to ensure game fairness, and to preserve the integrity of company assets and our third-party payment service providers. I sent back another email when those few days were gone and got another reference number assigned and two days before I could hear something. I thought great.. I am now on my 4th reference number and still another two days. If you plan on ever making a withdrawal, forget about it. Never received paperwork, paperwork incomplete, I faxed and e mailed no less than 8 times all my information. Well before my withdrawl I submitted all paperwork and information needed to withdrawl if I ever won. Is this considered delaying the facts or do they not want to pay out what I won? I have been given the run around long enough. Four months and up to process withdrawals is completely unacceptable and the communication and customer service are awful. Then they ended our conversation and put my balance back to 0. Worst experience ever. After dumping in a couple thousand dollars in losses I got lucky and hit for a few hundred dollars on two different slots. It was a hassle to receive and a headache of emails and chats and such. Just like most of these complaints it has been over two months since I won. I could go on about this casino about the good points and the horrible points but the only really important point to consider is if you get lucky enough to win at their casino can you cash out your winnings? If you play here expect to wait for your payout. How long did yours take? I have documentation from eight years ago showing same problem. Impossible to withdraw winnings. So if being able to get your money back is important to you, you might want to gamble elsewhere. FYI- I never even used any bonuses or codes. I have to hound them for every dime.. Now you cant even get in touch with them. My payment has been escalated a bunch of times. The decision is, unfortunately, irreversible. I still have received nothing. The REAL gamble here is whether you will ever get what you win… thus , why play here. Dollars on April 15th, the requested verification documents which I sent. They will not respond to calls, emails, or text messages. They tell me they didnt receive the deposit on their end, however i have receipts. I also wish I would of read the reviews. Same thing happened a year ago and it took over two months to get paid. Maybe it was a mistake but I can get no response from them after 4 days of trying. I do chats a week without results. I am now into 6 months and can not get them to pay me my final payment. I will never play there again. Their phone support is zero. I had been a member for many years and payouts were prompt and hassle-free. My withdrawal request was approved in early May, after three weeks of submitting paperwork multiple times. Not only did the verification process make it extremely difficult to get through the support people were rude and not helpful at all. She told me it may take a few more months but i will get paid. I have been playing and have two pending withdrawals — have been waiting since dec 27th and keep telling me it is coming — wire is choice bc supposed to be fast. Great news, or so I thought. Have you received your money yet? Never received a check even though it was supposedly escalated. So I told them just give me my check but they keep email me to send me a picture of my credit card. Still waiting and still getting no response. When you try they just cancel your account. I have been playing this casino on and off for eight years. Clearly something has changed! Funny it took them only a few seconds to take my money…. The only one that has never paid me is Coolcat casinos and I have won much larger amounts. This is the chat message I got when I tried to make a withdrawal:. It has never taken this long before. After another moth of endless calls and e mails, I have heard it all. One week payout max. I have had the same issue I have been trying to get my documents processed since august and have been talking to customer support at least three times a week. With online casinos becoming more popular I thought Coolcat would fall in line with the other casinos and pay winnings after verification and their deductions. Gave them another try because I like their games but now again…no payout for almost two months.

I withdraw as a check,they kept saying they recommend bank wire. I am not really worried about my withdrawal as I am getting the same run around. Finally, over six weeks ago I was approved for a much lower amount than I was due as I was playing only on my money, used no bonus, or special code, just deposited my money.

And in my case the answer is no. I re-submitted all necessary all paper work, drivers license, copy of any or all credit cards used, electric bill, and bank statement, authorization form.

Next thing you know i have a https://astra-yk.ru/2020/angajari-casino-bucuresti-2020.html balance.

Chatted with an agent he told me that I sent documents to the wrong email address, it was the address that was on the verification form. Have been waiting for a payment since June, escalated and re-escalation numerous times, between Cool Cat and their opinion, what tribe owns mohegan sun agree site Royal Ace I am waiting on approximately 10, I completed cool cat casino reviews 2020 the necessary paperwork and submitted it to cool cat casino reviews 2020 support.

I found another site and won and had the funds within 2 months. What a horrible way to do a customer you call a VIP. I wish I had seen all these reviews about cool cat casino before I started playing there.

At one point they had me re-do all my authorization paperwork again — to no avail. Been waiting for a winnings of Now their not responding to any of my emails and even when I log on do not get the little chat button to chat? Stay away from this casino instead try LincolnSlots Capitalwinaday or Slot land they always pay and pay quickly.

I contacted them yesterday to ask why it had not been processed and was still sitting in my account and they told me it was because they were missing paperwork. I won a jackpot Feb. I have been trying to get my payouts source Marchbeen getting stonewalled also….

This is ridiculous and I am concerned if they are going to disappear off the map before I get my money. I won over What a disappointment.

The most cool cat casino reviews 2020 line was that everything is now delayed due to their CFO having a heart attack since they are sooooo busy paying out money. This was Nov.

It has now been over 2 months. Every payment I got from this casino has been a hassle. Over 3 months ago I finally won! Been waiting since late Nov for my withdrawal requests, which had to be split into 4 since the limit is per.